
CORE CAPABILITIES
Six capabilities. One platform.
01
Demographic Confirmation
Patients review and update their information directly during check-in, improving accuracy and reducing downstream errors in clinical and billing systems. No more relying on staff to catch outdated records.
02
Smart Forms
Forms are triggered based on logic — date of last completion, therapy type, or center-defined requirements. Data pre-fills where possible to reduce repetition. Copies route automatically to patients and staff the moment a form is submitted.
03
ID & Insurance Card Capture
Patients capture images of their ID and insurance card directly at the kiosk. Images are stored securely and attached to the visit record — eliminating manual collection workflows and ensuring records are always current.
04
Amount Due & Payment Capture
4U allows infusion centers to present and collect patient responsibility directly within the check-in workflow. Payments are collected at the kiosk before treatment begins — ensuring balances are not missed and removing friction from staff interactions.
05
Safety Ticket / IV Label
A printed, patient-specific ticket is generated at the kiosk and stays with the patient throughout their visit. It integrates into the infusion process as a last-layer safety net — ensuring the right patient receives the right medications at the right time.
06
Surveys & Messaging
Automated post-visit follow-up is sent via text and email to collect patient feedback and encourage reviews. Stay connected with patients between visits without adding to staff workload.

Full visibility into every check-in
The 4U admin dashboard gives operations and compliance teams a complete view of intake activity — audit logs, form submissions, payment status, and workflow performance across every location.
Check-In Audit Logs
Time-stamped records of every step in the intake process, by patient and location.
Payment Activity
Real-time visibility into payments collected, amounts due, and outstanding balances.
Multi-Location View
Compare performance and activity across all sites from a single dashboard.
Form Submission Tracking
View, download, or export all submitted forms — organized by visit, patient, or date range.
Workflow Activity
Track completion rates and identify bottlenecks across your intake workflow.
Survey Results
Aggregate patient feedback scores and review individual responses over time.
